This Privacy Policy explains how Plantrip'r ("we", "our", or "us") collects, uses, and protects your personal information. We comply with GDPR (EU), UK GDPR, CCPA (California), and other applicable privacy regulations.
Effective Date: November 7, 2025 | Version: 1.0
Your Rights: You have the right to access, rectify, delete, or port your data. Contact us at privacy@plantripr.ai to exercise these rights.
We use industry-standard encryption and security measures to protect your data.
We're clear about what data we collect and how we use it.
You can access, update, or delete your personal data at any time.
We comply with international privacy regulations including GDPR.
Legal Basis: Contract performance, legitimate interests, and consent where required.
Legal Basis: Legitimate interests for service improvement and security.
We do not intentionally collect sensitive personal data (race, religion, health data) unless explicitly provided by you for travel accessibility needs (processed under GDPR Article 9(2)(a) - explicit consent).
Processing necessary to provide our trip planning services, manage your account, and process payments.
Analytics, security, fraud prevention, and service improvement based on our legitimate business interests.
Marketing communications, optional features, and non-essential cookies (you can withdraw anytime).
Compliance with tax obligations, anti-money laundering, and other legal requirements.
⚠️ We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data processors operating under strict contractual obligations:
Information you choose to share with fellow travelers (names, itineraries, expenses) based on your explicit sharing settings.
When required by law, court order, or to protect rights, safety, and security (GDPR Art. 6(1)(c) and (f)).
In case of merger, acquisition, or sale - you will be notified and can object to the transfer.
Cross-Border Processing: Your data may be processed in the EU, UK, and US. We ensure adequate protection through:
Exercise your rights free of charge. We respond within 30 days (extendable to 60 days for complex requests).
Request a copy of your personal data and information about how we process it.
Correct inaccurate or incomplete personal information.
Request deletion of your data (subject to legal retention requirements).
Limit how we process your data while disputes are resolved.
Receive your data in a structured, machine-readable format (JSON/CSV).
Export Data →Object to processing based on legitimate interests or for direct marketing.
Object to decisions based solely on automated processing (including AI profiling).
Withdraw consent for processing at any time (doesn't affect prior lawful processing).
Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
Right to Non-Discrimination: Equal service regardless of exercising your rights
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Response Time: We aim to respond to all privacy requests within 30 days. For urgent matters, please mark your email as "Urgent Privacy Request."
We use cookies and similar technologies to provide, secure, and improve our services. You can manage your cookie preferences using our cookie banner or settings panel.
Essential Cookies: Required for site functionality, security, and authentication
Analytics Cookies: Help us understand usage patterns (Google Analytics, anonymized)
Marketing Cookies: Personalized advertising and remarketing campaigns
Preference Cookies: Remember your settings and improve user experience
Cookie Retention: Session cookies expire when you close your browser. Persistent cookies last up to 2 years unless deleted sooner.
Right to Lodge a Complaint: You have the right to complain to your local data protection authority if you believe we have not handled your personal data properly.
🇪🇺 EU Residents: Contact your national data protection authority
🇬🇧 UK Residents: Information Commissioner's Office (ICO)
Web: ico.org.uk | Phone: 0303 123 1113
🇺🇸 California Residents: California Attorney General
🇨🇦 Canadian Residents: Office of the Privacy Commissioner
We aim to resolve complaints directly first
Material Changes: We may update this privacy policy from time to time. For material changes that affect your rights, we will:
Non-Material Changes: Minor updates (like clarifications or formatting) will be posted with an updated "Last Modified" date. Your continued use constitutes acceptance.